Super powers for your support team
Give personalized, empathetic support to every customer with AI built for commerce.
Keep your magic ✨
Your team, multiplied
Most companies lose customer support quality as they grow. Altitude is AI customized to your product and people to respond to every question just like you would.
- Previous conversations
- Product Descriptions
- Knowledge base
- FAQ
- Macros
- Blog
Building your voice
Beyond text
Solve the 80% of inquiries that require action
Most questions require you to do something. CX tools of the past pushed that onto your customers.
Altitude does it for them.
- Answer repeititive questions in 1 click.
- We bring together customer, order, and product information to draft complete, on-brand responses.
- Scale extraordinary CX.
- Don't force customers to do it themselves because you don't have time. Altitude makes it easy to give your 10,000th customer the same personalized experience you gave your 1st.
- Get back to customers in seconds, not hours.
- Faster answers unblock purchases and keep customers happy.
Ready for action
Trained on 100s of the most common questions
- Subscriptions
Update frequency, shipment dates, and order contents
- Product questions
Answer detailed product questions that block buyers from purchasing
- Account Information
Update addresses, emails, users
Altitude works with the tools you use today
Missing something? We're adding new integrations all the time.
Let us know